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For Cylinders, Square Boxes, Square Columns, and Pyramids, we provide a quote for your chosen shape. Once accepted and your artwork is received, allow 5–8 business days for dispatch.

For Lighted Acrylic Shapes, allow a minimum of 30 days from receipt of your artwork to dispatch. During this time we prepare up to four digital layout options showing how your artwork can be laser cut, along with the cost for each. Once you've chosen a layout, we prepare and send your quote. On acceptance, we begin production.

Yes. Every quote includes freight to your delivery address, along with an estimated delivery date based on the dispatch schedule.

No — lighting is always sold separately. Most clients order lighting once and reuse it for future events, since it doesn't need replacing unless lost or damaged.

Yes, on Polyprop shapes only (cylinders, square boxes, square columns, pyramids): 35+ pieces for cylinders, 40+ for square shapes. Lighting products generally aren't discounted, though we may consider it in special circumstances — this would need to be arranged before your quote is issued.

5 pieces for square Polyprop shapes, and 12 pieces for Lighted Acrylic Shapes.

Yes — each cylinder or panel can carry different artwork, even within a single order, at no extra cost. This works well for large venues with multiple tables.

Yes, Australia-wide including regional areas, via TNT/FedEx. Urgent orders can be sent via Air Freight at an additional cost. Shipping costs are always shown in your quote.

Just get in touch by phone or email — we're happy to talk through your requirements and recommend the best option.

If a colour isn't listed as an option, it may be temporarily out of stock. Contact us and we'll let you know about alternatives or restock timing.

Orders under $50 have a flat postage rate. For orders over $50, we'll confirm postage costs before processing so you can decide whether to proceed.

Express Post is available for most items — the exception is anything containing lithium batteries, which can't be sent Express. Postage is adjusted accordingly.

If a product is defective, we'll refund or replace it. The original item needs to be returned to us first for assessment, which we may also raise with our supplier.

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